Shipping Policy
At WonderlandCase, we strive to provide swift and reliable shipping services to ensure your shopping experience is delightful from start to finish. Below are the details of our shipping policy:
Processing Time:
Orders are typically processed and dispatched within 3-5 business days after payment confirmation. Please note that processing may take longer during peak seasons or promotional periods.
Shipping Methods:
We offer various shipping options to cater to your needs. Currently, we provide standard shipping and expedited shipping options. The availability of shipping methods may vary depending on your location and the items in your order.
Shipping Rates:
Shipping rates are calculated based on the weight of your order, destination, and selected shipping method. You can view the shipping costs at checkout before completing your purchase.
Estimated Delivery Time:
The estimated delivery time depends on the shipping method chosen and your location. Standard shipping typically takes between 15-20 business days, while expedited shipping may deliver within 7-10 business days. Please note that these are approximate delivery times and delays may occur due to unforeseen circumstances or external factors beyond our control.
Tracking Information:
Once your order has been dispatched, you will receive a confirmation email containing tracking information. This allows you to monitor the status of your shipment and estimated delivery date.
International Shipping:
We offer international shipping to select countries. International orders may be subject to customs clearance procedures, which can cause additional delays beyond our estimated delivery times. Customers are responsible for any customs duties, taxes, or fees incurred during the importation process.
Shipping Restrictions:
We regret to inform you that we currently do not ship to P.O. boxes or APO/FPO addresses. Additionally, some items may have shipping restrictions due to their size, weight, or destination regulations.
Order Tracking:
You can track your order by visiting the "Track Order" section on our website or using the tracking number provided in your shipping confirmation email.
Shipping Support:
If you have any inquiries or require assistance regarding your shipment, please don't hesitate to contact our customer support team. We are here to help you with any shipping-related questions or concerns.
Note: Please review our Returns & Exchanges Policy for information regarding returns, exchanges, and refunds.
Thank you for choosing WonderlandCase for your shopping needs. We appreciate your support!